Privacy Policy

This privacy policy sets out LOCOMOTIVE INC. practices regarding the collection, use or disclosure of personal information in connection with the use of the online services offered on its website GOVILLEMO.CA.

Collection of Personal Information

The following personal information is collected only on a voluntary basis:

  • Name (mandatory);
  • Civic address (mandatory);
  • Postal code (optional);
  • Email address (mandatory to use the service);
  • Cell phone number and provider (required if the USER has chosen the “text” or “SMS” option when signing up for the GOVILLEMO service)

Such personal information is collected on an online form that you must fill out and confirm manually. We also use, as indicated in the following section, cookie and log files to gather information concerning you for the purpose of enhancing the site’s services and your USER experience.

Forms and Disclosure

Your personal information is collected on the following online form:

  • The Website Registration Form

The information thus collected is used for the following purpose:

  • To inform you by email or text message on your cell phone of alerts from Town of Mount Royal.

As a policy, we do not disclose website USERS’ personal information to third parties. Also we will not disclose, sell or rent to any third party or organization, for marketing purposes, any personal information you provide on this website without your prior approval.

However, we reserve the right to disclose any information that we deem in good faith necessary

  1. For complying comply with any legal requirement or procedure;
  2. For enforcing our website user agreement; or
  3. For protecting the rights of other USERS of our website.

In the event of a commercial operation involving our company, such as the purchase, sale, rental, transfer, merger or any other type of acquisition, assignment or financing of a company or branch or of any other business line or assets of a company or branch, your personal information could be shared with these third parties in order to complete such operation.

Log Files and Cookie Files

Some information is collected through log files and cookie files. When you sign up on our website, a cookie is downloaded on your computer. A cookie is a stream of information sent by a website and stored on the hard disk or temporarily, in the computer’s memory. This technology enables faster browsing and a generally more positive experience when searching for information. You can disable cookies by disabling this feature in your browser.

The following information is usually collected by our servers:

  • IP address
  • Operating system
  • Visited webpages and requests
  • Date and time of connection

Using such files enables:

  • Improved and personalized service
  • Collection of browsing statistics

Right of Access

We are committed to recognizing a right of access and rectification to concerned USERS wising to view, change, and even delete the information concerning them.

You may view, revise and change most of your personal information by accessing our website: https://www. GOVILLEMO.CA/

You may also contact us:

  • By email: info@town.mount-royal.qc.ca
  • By mail:

    LOCOMOTIVE INC.
    Service de comptabilité
    3510, boulevard Saint-Laurent
    Montréal, (Québec) H2X2V2

Security

The personal information we collect is kept in a safe environment. Our employees are required to maintain confidentiality of such information. We ensure the security of your personal information through the following measures:

  • Access managed by authorized person
  • Network monitoring software
  • Backup systems
  • Login and password
  • Firewall

We are committed to maintaining a high level of confidentiality by taking reasonable technological measures to do so.

However, given the public nature of the Internet network, the USER acknowledges and agrees that the security of transmissions on the Internet cannot be guaranteed. Consequently, LOCOMOTIVE INC. shall bear no responsibility or liability for any breach of confidentiality, hacking, viruses, loss or alteration of USER data transmitted by Internet or hosted on LOCOMOTIVE INC. systems.

USER Responsibilities

You agree to keep updated your personal information as requested on the registration form, and to inform us promptly if it changes or is no longer relevant to ensure it is accurate and complete at all times. You must notify us of any change to your email address so as to allow us to reach you when necessary.

You are responsible for maintaining an Internet access with an appropriate provider and to make sure your electronic mail or text messaging service (if you opt for “text message” or “SMS” when registering for GOVILLEMO service). LOCOMOTIVE INC. and TOWN OF MOUNT ROYAL shall bear no responsibility or liability should Internet access, electronic mail or text messaging service be unavailable due to technical problems or a dispute between the USER and his access providers.

You may not use the communication tools provided on the website to send spam or any other content violating the Website User Agreement.

You are not authorized to disclose to anyone your password providing access to the site, which shall remain confidential. If you decide to share it, you shall be responsible and liable for any action performed under your account. If you believe your password has been compromised in any way, you must notify us immediately and change it.

At all times, the USER shall be full responsible for any loss or damages to LOCOMOTIVE INC., TOWN OF MOUNT ROYAL or third parties resulting from any activity generated under his password, even in the event of breach of confidentiality or unauthorized use.

Storage

At your request or upon termination of your subscription, we will close your account and delete all your personal information.

Despite closure of your account, we reserve the right to keep, for an undetermined period, within the limits of applicable Quebec laws, some personal information to comply with the law, prevent fraud, collect amounts due, settle a claim or other related problems, cooperate with an investigation, enforce the Website User Agreement and for any other action authorized or required by law.

At the end of such period, the data files will be deleted or removed from our systems.

Changes to the Privacy Policy

We reserve the right to change this privacy policy to our discretion. We will advise you of any significant change in how we handle person information by posting a clear notice on our website or by emailing you.

By clicking on the “Register now” button, you are considered as having accepted these changes.

Should the USER reject the changes or be dissatisfied with any decision taken or policy implemented by LOCOMOTIVE INC. in operating the website, his only recourse is to terminate the subscription contract by emailing us a notice and to stop using the website, with no refund or responsibility or liability from LOCOMOTIVE INC. towards anyone arising from the discontinued use of the website services by the USER.

Warranty Disclaimer

The USER expressly accepts that any use of GOVILLEMO.CA services be at his own risks. All GOVILLEMO.CA services are provided on “as is” and “as available” basis. LOCOMOTIVE INC. and TOWN OF MOUNT ROYAL do not provide any express or implied conventional or legal warranty of any nature on the content or service linked to this website, including any warranty of merchantability or fitness for a particular purpose.

LOCOMOTIVE INC. and TOWN OF MOUNT ROYAL make no representations and offer no warranties to the USER that:

  1. GOVILLEMO.CA services or performances will meet the USER’s requirements;
  2. GOVILLEMO.CA services will be uninterrupted, secure or error-free;
  3. The results that may be obtained from the use of online services will be accurate or reliable;
  4. Any programming error will be corrected.

LOCOMOTIVE INC. offers no warranty and assumes no liability arising from a breach of confidentiality, loss or alteration of data transmitted on the Internet public network or that LOCOMOTIVE INC. systems will be free of any virus or other harmful element.

No comment, advice or verbal or written representation that the USER could receive from LOCOMOTIVE INC., its employees or affiliated companies or from TOWN OF MOUNT ROYAL shall constitute an additional warranty to the terms and conditions of the Website User Agreement.

Liability Disclaimer

Neither LOCOMOTIVE INC., its affiliated companies, directors, officers and employees nor TOWN OF MOUNT ROYAL shall be held responsible contractually or extracontractually to the USER or any third party of any indirect, special or exemplary damage, including but not limited to damages for loss of revenues, profits, goodwill, loss of data or other intangible assets, property or service recovery or replacement costs even if LOCOMOTIVE INC. and TOWN OF MOUNT ROYAL might have been advised of the possibility of such damages, which would arise from:

  1. The inaccuracy of information or other elements displayed on the GOVILLEMO.CA site
  2. A delay or time limit in connection with the use of GOVILLEMO.CA services or the impossibility to use them
  3. An invalid destination, an error message, a “transmission or access denied” message, the loss or alteration of data
  4. The defamatory or offensive conduct or statement of any third party when using the services. 

The USER expressly acknowledges that LOCOMOTIVE INC. shall not be liable for any damages, whatever may be the cause of action, contractual or extracontractual. The USER acknowledges that this provision constitutes the sole remedy for any cause of action arising from this agreement.

Website’s Terms of Use

This privacy policy shall be subject to the website’s terms and conditions of use provided in the online document entitled: Terms of Use of GOVILLEMO.CA website.