How does it work?

What is govillemo?

govillemo allows us to broadcast short messages adaptable to your interests, transmitted by email or text message and available at any time on the Web. Convenient, reliable, and instant, govillemo alerts make information related to life in the Town of Mount Royal more accessible.

Who sends the messages?

The Public Affairs Division is responsible for managing the govillemo service. Only designated individuals are authorized to send the alerts.

What subjects will you send messages about?

The messages will be sent to you according to the preferences you have chosen. This may include canceling a class, repairing a street in your area, an emergency, or an invitation to an activity. govillemo has been designed to inform you in a personalized way about the topics that interest you.

Will you send advertisements or solicitations through govillemo?

No advertisements or solicitations will be sent through govillemo. Only activities organized by or in partnership with the Town will be announced using the service.

Do you protect my personal information?

Yes. Your personal information is protected and stored in a secure environment. For more information, see the Privacy Policy.

How many messages will I receive?

It is impossible to predict the number of messages sent. That said, we make every effort to ensure that all messages are relevant. You will only receive alerts informing you of situations that could affect your schedule or your quality of life or activities and events that may interest you.

Does the service cover only the territory of the Town of Mount Royal?

Yes. govillemo has been developed expressly to notify residents, merchants, and anyone else using the services offered by the Town of Mount Royal.

Can I change my account settings?

Yes. You can change your account settings at any time, be it to add or discontinue alerts, update your contact information, or unsubscribe from the service.

Are you experiencing problems when using the site with your telephone and/or tablet?

Check that your phone or tablet’s operating system is up-to-date.

*The Windows Phone and BlackBerry operating systems are not currently supported.